Souq Elnet Privacy Policy

Updated: February 20, 2026

At Souq Elnet, we are committed to protecting the privacy of our users and providing a safe shopping experience. This policy explains how we collect, use, and protect your data when you use our app, developed on the AppCreator24 platform.

1. Information We Collect
We collect information you voluntarily provide to ensure service delivery:

Identity and Contact Information: Full name, email address (souqelnet@gmail.com), phone number, and shipping address.

Device Information: The app collects technical data such as device model, operating system version, and unique device IDs to improve performance and send notifications.

2. How We Use Your Data
We use your data for the following purposes:

Processing and shipping orders through our store: souqelnet.wuiltstore.com.

Sending push notifications about offers and discounts.

Improving app performance and resolving any technical issues.

3. Sharing Data with Third Parties
We do not sell your personal data. We only share information with trusted parties to operate the store:

Shipping Companies: To share your address and phone number for delivering your orders.

Service Providers: Such as Wuilt (store hosting) and AppCreator24 (UI development).

Legal Compliance: We may share data if required by law to protect our rights or the rights of our users.

4. Data Security and Encryption
In compliance with Google Play standards, we ensure that all user data is transmitted via a secure and encrypted HTTPS protocol. We take technical security measures to prevent unauthorized access to your personal information.

5. Account and Data Deletion
We provide users with complete control over their data. You can request the permanent deletion of your account and data through:

Email: Email us at souqelnet@gmail.com with the subject line "Data Deletion Request".

Deletion Request Link: You can also submit a request via the [Contact Us Link in the Store].

All data associated with your account will be deleted from our servers within 48 hours of receiving your order.

6. App Permissions
The app requests access to:

Internet: To access the store and update products.

Notifications: To receive alerts about special offers.

We do not access your photos, camera, or contacts without your explicit permission and for a specific purpose.

7. Contacting Us
For any privacy-related inquiries, please contact Souq Elnet Management:

Email: souqelnet@gmail.com

Store Link: https://souqelnet.wuiltstore.com