Privacy Policy

Last Updated: March 8, 2026

Xylo Games is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our gaming platform built with AppCreator24.

We collect gameplay data, device identifiers, app diagnostics, and third-party SDK data needed for app functionality, analytics, syncing, and advertising. We do not sell your direct personal identity such as your name or phone number.

Privacy Overview

Your data is protected. We collect gameplay and technical data needed to operate the app, save progress, support analytics, syncing, and advertising, and maintain app performance and security.

Information We Collect

Anonymous User ID
We generate a unique anonymous identifier for your device to save game progress, achievements, and preferences. This ID cannot be used by us alone to identify you personally.

Game Progress Data
We may store gameplay data including:

Level and XP progress
Coin balance and rewards
Achievement unlocks
Favorite games and library
Play history and statistics
Device Information
For app functionality, analytics, and leaderboard features, we may collect:

Device model and platform
App version
Language preference
Device or other identifiers such as advertising IDs
Location Data
AppCreator24 and integrated advertising or analytics SDKs may collect location-related data, including:

Approximate location
Precise location
App Info and Performance
The app framework and third-party services may collect technical diagnostics such as:

Crash logs
Diagnostics and performance data
What We Do Not Require
We do not require your real name, phone number, address, or contact list to use the app. If you contact support or use third-party services, those providers may process additional data under their own privacy policies.

How We Use Information

The information we collect may be used for:

Providing and maintaining the gaming service
Saving your game progress and achievements
Displaying leaderboards and rankings
Improving game performance and user experience
Measuring app performance, crash stability, and diagnostics
Serving ads, including personalized or contextual advertising where supported by third-party SDKs
Supporting analytics, install attribution, and fraud prevention
Responding to reports and support requests
Preventing fraud and ensuring fair play
Data Storage and Security

Local Storage
Most of your data is stored locally on your device using browser storage. This may include:

Game preferences and settings
Library favorites
Offline progress
Cloud Storage (Firebase)
Some data is securely stored in Firebase (Google Cloud) for synchronization, such as:

Leaderboard entries
Report submissions
Cross-device progress sync
Advertising and Analytics SDK Storage
AppCreator24 and embedded third-party SDKs such as advertising or analytics providers may process device IDs, location signals, diagnostics, and app activity on their own infrastructure for ads, analytics, attribution, and platform functionality.

Data Security
All data transmission is encrypted using HTTPS. Firebase security rules are used to restrict access to authorized users where applicable.

Third-Party Services

Xylo Games uses third-party services that may collect information.

Firebase (Google)
Used for authentication, database, and analytics. Google’s privacy policy applies.

AppCreator24 / E-Droid
The app is built on AppCreator24. Its engine may include platform, analytics, and advertising components that process device IDs, location data, crash logs, diagnostics, and ad-related data.

Advertising SDKs
Third-party advertising SDKs, including providers such as AdMob, may collect device or other IDs, approximate or precise location, ad interaction data, and analytics information to serve personalized or non-personalized ads.

Game Providers
HTML5 games may be hosted by third-party providers. These games may have their own privacy practices.

Your Rights and Choices

You have the following rights regarding your data:

Access: View your data in the Profile and Library sections
Delete: Open Profile, tap “Delete All My Data,” enter DELETE, then tap the final delete button
Opt-out: Set your profile to private to exclude it from public leaderboards
Export: Your data stored locally on your device can be accessed by you at any time
Important Data Deletion Notice
Deleting your data is permanent and cannot be undone. To delete your data, go to Profile, select “Delete All My Data,” type DELETE in the confirmation field, and press the final delete button. This removes local data and deletes stored cloud profile data associated with your account.

Google Play Data Safety Summary

This app may collect the following categories of data:

Location: Collected for advertising, analytics, or app functionality
Device or Other IDs: Collected for advertising, analytics, or account management
Personal Info: Collected only if you use optional features that request it, such as support, login, or chat features
App Info and Performance: Crash logs and diagnostics may be collected for analytics and stability monitoring
Children’s Privacy

Xylo Games is designed to be family-friendly and does not knowingly collect direct personal information from children under 13 without appropriate consent. Because third-party advertising, analytics, and app framework services may be present, parents or guardians should review this policy and supervise app usage where required by local law or store policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Users may be notified of significant changes through the app. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the Trust & Safety section in the app.